Hard Knocks: Lessons Learned from the Trenches of Zoom Mediation

Hard Knocks is a television documentary about the tough lessons learned in NFL training camp. As Zoom mediations have become more prevalent, significant lessons have been learned which provide a winning game plan when using this technology.    Success on the football field requires coordination of offense, defense and special teams.  Similarly, a successful Zoom mediation requires coordination of counsel, the client and the mediator. Counsel must ensure that the client has the equipment and know-how to effectively participate. If the client attends from a separate location, a computer with an Ethernet, hardwire connection provides a better viewing experience, and a...